FAQ
What is your investment strategy?
We employ a diversified investment strategy to minimize risks and maximize returns for our clients.
How do you ensure the safety of client funds?
Client funds are stored in segregated accounts and held in Tier 1 banks to ensure maximum security.
What is your fee structure?
We offer a transparent fee structure with no hidden charges, ensuring our clients know exactly what they are paying for.
How can I open an account?
You can open an account by visiting our registration page and following the simple steps to complete your registration.
What documents are required for verification?
We require a government-issued ID and proof of address for account verification.
How long does it take to process a withdrawal?
Withdrawals are typically processed within 1-3 business days.
What are your customer support hours?
Our customer support is available 24/7 to assist you with any inquiries.
Do you offer demo accounts?
Yes, we offer demo accounts to help you get familiar with our platform before committing real funds.
How do I reset my password?
You can reset your password by clicking on the 'livechat' link on the login page and following the instructions from the customer support.
What are the trading hours?
Our trading platform operates 24 hours a day from Monday to Friday.
Do you offer mobile trading?
Yes, we offer a mobile trading app available on both iOS and Android.
What is your minimum deposit?
Our minimum deposit requirement is $100.
How can I contact customer support?
You can contact our customer support via live chat, email, or phone.
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